“Training with coached is phenomenal. Zena definitely knows what she’s doing and is very professional with a big heart. Zena has the passion and vision to share exceptional customer service and leadership skills to reach each staff member based on their individual need for growth and continuous development. I highly recommend coached to any company seeking to develop and enhance their skills and services, this is the kind of support system that every organization need to invest in. Also, I want to add that Zena’s smile and energy always lights up the room and can easily be absorbed by every one she comes in contact with. Zena is very inspiring and it is a privilege to be mentored and trained by coached. We will definitely be working with coached again in the near future.”